Terms of Service

Last updated: August 2026

Welcome to Pet Home. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.

1. Orders

By placing an order, you agree that all information you provide is accurate and complete.

We reserve the right to accept, refuse, or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability. If your order is canceled after payment has been received, a full refund will be issued.

2. Products

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, actual product appearance may vary slightly due to lighting, screen settings, or manufacturer updates.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Pricing

All prices displayed on our website are shown at the time of purchase and may change without notice.

Shipping charges, taxes, customs duties, or import fees (where applicable) are calculated separately and are the responsibility of the customer unless otherwise stated.

4. Shipping

Delivery times provided on our website are estimates only and are not guaranteed.

Pet Home is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other events beyond our control.

5. Returns & Refunds

Returns and refunds are handled according to our Refund Policy. By placing an order, you agree to the terms outlined in our Refund Policy.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and product descriptions, is the property of Pet Home or its licensors and may not be copied, reproduced, or distributed without prior written permission.

7. Acceptable Use

You agree not to misuse our website, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.

8. Disclaimer of Warranties

Our products and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free operation of the website.

9. Limitation of Liability

To the fullest extent permitted by law, Pet Home shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to These Terms

We may update these Terms at any time. Any changes become effective immediately after being published on this page.

11. Contact

If you have any questions regarding these Terms of Service, please contact us:

Pet Home

Email: manager@vimgrace.com