Shipping Policy

Last updated: August 2026

Thank you for shopping with Pet Home.

Shipping Locations

We currently ship within the United States only.

Free Shipping

We are pleased to offer FREE shipping on all orders within the United States.

Order Processing

Orders are processed within 3–5 business days after your purchase is confirmed.

Please note that orders are not processed or shipped on weekends or public holidays.

Delivery Time

Once your order has been processed and shipped, estimated delivery is 5–7 business days.

Please note that delivery times are estimates and may vary due to weather conditions, holidays, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (when available), allowing you to monitor your shipment.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost during transit, please contact us at manager@vimgrace.com. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us:

Pet Home

Email: manager@vimgrace.com.